Employee Benefits

      Namchow Group is committed to creating a comfortable work environment and a harmonious work atmosphere, and to setting up a comprehensive compensation and welfare system based on employee needs and market standards. Attractive compensation and welfare system are the keys to retaining top talents. The Company understands the usual salary standard in the market salary survey report through salary survey reports, and formulates Namchow’s salary policy, to have a competitive salary and benefitsystem to attract outstanding professionals to grow together with the Company.

      We determine each employee’s salary based on his/her academic background, work experience, abilities, and job requirements, support gender equality in the salary system, and our salaries provided do not differ between men and women. To encourage employees to attach importance to the company’s business goals, we determine the amount of year-end bonus or performance bonus based on the profitability of each business unit, the strategic targets, and the nature of each business while referencing each employee’s personal performance to motivate them to perform well.

      The Employee Welfare Committee implements welfare systems and oversee welfare-related matters that help boost employee morale and strengthen employer/employee collaboration. Relevant information is provided to employees through the corporate intranet.

Human Resource Policy

      Namchow’s human resources management policy is based on the company’s vision and core values. It focuses on the selection, recruitment, retention, and development of employees to enhance organizational effectiveness. The key aspects of this management strategy are as follows: 1. Employee Development: The emphasis is on nurturing and developing the potential of human resources within the organization; and 2. Promoting Employee Interaction and Learning: Creating opportunities for employees to interact and learn from each other, with the aim of making learning an integral part of the organizational culture. By fostering a continuous learning environment for both the organization and its employees, Namchow aims to maximize economic benefits, ensuring the company's sustainable operation and providing a win-win environment for long-term employee development.

Healthy Workplace

      We have strengthened employee communication and coordination across the board as part of our emphasis on harmonious labor/management relations. In addition to establishing trade unions, we also set up a range of channels for open communication in the form of employee suggestion boxes, internal publications, management regulations, product information, bulletin boards, and internal departmental meetings to uphold the principle of integrity and build up employer/ employee consensus.

      The mission of the trade union established by Namchow Taiwan is to improve labor conditions, labor safety and health, and the welfare of its members. There have been no labor disputes since the establishment of the trade union. There are trade unions for Guangzhou and Tianjin factories in Mainland China whereby 100% of the employees in the factory are trade union members, and 2% of their monthly wages go towards union dues. Union funds are dedicated to improving employee benefits and the work environment. BLN Restaurants & Caterings and Namchow Thailand have not established trade unions, but maintain open channels of communication with employees. In 2023, there were no strikes or labor disputes leading to work stoppages or factory closures.

Occupational Health and Safety

Taiwan region

      In accordance with relevant regulations of the Occupational Safety and Health Act, a “Occupational Safety and Health Committee” has been established. This committee is jointly composed of representatives from both labor and management, with the General Manager or Factory Manager serving as the chairman as by law. Labor representatives make up more than one-third of the committee’s members. The committee meets quarterly and is responsible for monitoring occupational accidents or occupational disease incidents within the company. The committee operates under the framework of the Occupational Safety and Health Act and the PDCA (Plan-Do-Check-Act) management cycle. It conducts hazard identification and risk assessments, and based on the assessment results, proposes relevant improvement measures. The committee also tracks the effectiveness of these improvements.

Mainland China region

      In the mainland China manufacturing business, each factory has a “Safety and Health Committee” composed of the factory manager and department heads. There are a total of 80 committee members across all factories. Monthly meetings are held to promote work safety, prevent accidents, improve the work environment, and safeguard employee health. The Safety, Health, and Environment Department (SHE) take the lead in facilitating the committee’s work. They plan, monitor, and summarize responses to abnormal situations or special tasks. The SHE Department also designates specific personnel to correspond with each member of the Safety and Health Committee, providing timely communication and feedback during daily production meetings. The company’s SHE team consists of 22 members, all of whom are permanent employees of the company. Among them, 45% hold bachelor’s degrees or higher.

      All personnel at each factory undergo annual health examinations for food industry workers to ensure employee health and food production safety. In 2023, a total of 1,012 individuals underwent health examinations, with a total cost of RMB 39,370. For positions that may have potential occupational disease risks, strict compliance with regulatory requirements is followed, including pre-employment, on-the-job, and pre-departure occupational health examinations. In 2023, 438 individuals across various factory locations underwent occupational health examinations, with a total cost of RMB 78,443.

Thailand region

      New recruits are required to undergo basic safety training within 30 days of their arrival. At least 2 fire and evacuation exercises must also be conducted every year. The Safety Committee (with 15 members) is also convened every year to discuss and develop recommendations for solving problems. The outcomes are then communicated via e-mail and to employees to ensure the safety and health of employees at work. General suppliers are provided with a written copy of our key regulations so that it can be used for training their employees. For on-site service providers (e.g. security), we provide at least 2 training sessions on factory rules, fire safety exercises, and evacuation drills every year.